This training program teaches all forms of business etiquette: dinning etiquette, communication etiquette, telephone etiquette, meeting etiquette, tipping etiquette, travel etiquette, email etiquette, wardrobe etiquette and more. It is specifically designed for groups that want to polish their skills and improve their professional image.
Upon successful completion of this course, the participant will be able to:
Explain the four basic behavioral styles and how to adapt to each;
Describe appropriate office dress;
Demonstrate effective self-introductions, introduction of others and small talk;
Successfully navigate a business meal;
Develop an action plan to improve personal professionalism.