This class gives an overview of principles of behavioral science in the business world. Topics covered include human engineering, techniques for selecting employees, work motivation, organizational development theory and decision-making. Effective communication and diversity in culture are other focal points of this course.
Other subjects might include consumer psychology, personnel psychology, job satisfaction and performance evaluations. Psychology is applied to business and interpersonal relationships in the workforce. Group dynamics and the importance of employer-employee relations are emphasized.
Upon successful completion of this course, the participant will be able to explore:
Human behavior, motivations, and attitudes at work;
The psychology of leadership;
Personnel selection, training, and assessment;
Communication, conflict resolution, and negotiation;
Research design and methods.