Effective Business Writing

This workshop is aimed at people who need to improve their business writing skills in English. While first language speakers will benefit by refreshing their knowledge and skills, the course is especially helpful to second language English speakers. The broad aim of this course is to develop the knowledge, skills, and capabilities for effective business writing. Participants will also explore the underlying values and attitudes which convey respect for one’s audience when communicating. To communicate effectively in the business world learners will be trained to prepare clear, concise and professional English written communication.


Learning Outcomes

Upon successful completion of this course, the participant will be able to:

  • Learn a method for continuously improving your writing skills based on Action Reflection;
    Revisit the rules of proper grammar and understand sentence and paragraph fundamentals;

  • Apply essential verbal and non-verbal strategies for effective communication;

  • Match the type of communication purpose with the most appropriate channel for the receiver a message to a specific audience;

  • Match the type of communication purpose with the most appropriate channel for the receiver;

  • Write professional letters, memoranda, e-mails, reports, and proposals by reviewing standard templates and customizing these to your work context;

  • Apply effective language skills through correction of grammatical mistakes in written texts;

  • Be confident to prepare and deliver a professionally written presentation within a business context;

  • Review errors and assess accuracy through rigorously applying a checklist to your texts;

  • Learn the value of professional written communication in building good client relationships.