This program aims at enhancing the communication process between individuals, from receiving the intended message correctly, and responding appropriately, leading to desired outcomes specifically, and better interpersonal relationships generally.

 

Learning Outcomes

Upon successful completion of this course, the participant will be able to:

• Identify their personality types and their preferential communication model;

• Recognize other people’s styles and communication preferences;

• Identify barriers to effective communication and how to overcome them;

• Develop non-verbal & para-verbal communication skills;

Learn to listen effectively.