Negotiation Skills
Negotiation can help you achieve aims and solve problems. It is about reaching win: win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation - how to prepare, have clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator. You will also have the opportunity of practicing your new skills with video feedback.
Learning Outcomes
Upon successful completion of this course, the participant will be able to:
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Experience a greater sense of confidence;
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Plan a successful negotiation;
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Implement a successful negotiation;
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Recognize manipulative tactics;
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Deal with manipulative tactics;
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Find creative solutions that lead to a win: win outcome.
