Negotiation Skills

Negotiation can help you achieve aims and solve problems. It is about reaching win: win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation - how to prepare, have clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator. You will also have the opportunity of practicing your new skills with video feedback.

​

Learning Outcomes

Upon successful completion of this course, the participant will be able to:

• Experience a greater sense of confidence;

• Plan a successful negotiation;

• Implement a successful negotiation;

• Recognize manipulative tactics;

• Deal with manipulative tactics;

• Find creative solutions that lead to a win: win outcome.