Travel & Tourism Fundamentals
“Travel & Tourism Fundamentals “is an introduction to one of the main industries all over the world. It aims to develop the basics skills and knowledge needed to start your career using the worldwide systems to access the world. “Travel & Tourism Fundamentals “will help you to guarantee your travelers’ needs during their trips starting from the Visa till their return point .Learning all process and improving your own skills reaching your target to acquire new customers and gain your existing ones’ loyalty.
Upon successful completion of this course, the participant will be able to:
Know the travel & tourism basics’ headlines (preferred airlines, classes, types of trips, type of hotels, destinations’ categories…);
Create Packages (Air travel, car rental, hotel accommodation …);
Promote and sell packages as per customer type and need;
Handling passengers’ trip logistics starting from the visa requirements, as well as on travel insurance options and all needs through the trip;
Provide good customer service and retain customer loyalty.